Donate with confidence
The National Literacy Trust is a member of the Fundraising Standards Board (FRSB) and has made a public promise to adhere to best practice, honesty, transparency, clarity and accountability in all fundraising activity. This should enable you to donate with confidence.
Our fundraising promise to you
- We are committed to high standards
- We are honest and open
- We are clear
- We are respectful
- We are fair and reasonable
- We are accountable
What to do if you have any questions or concerns
Should you have any concerns about the way we fundraise, we encourage you to contact us with your feedback. We have a robust complaints policy but if you are unsatisfied with the way we handle your concerns about our fundraising, you can contact the independent regulator, the FRSB directly.
If you have any questions about our fundraising please contact us and we'd love to talk your queries through with you. Call us on 020 7587 1842 or email us at support@literacytrust.org.uk.